One of the key aspect of Project Management is to retain critical talent. Within the resource management function a project manager needs to be very proactive to identify the top, critical talent and work towards their overall grooming and prosperity.
Here are the key steps that a manager need to take...
- Identify Top talent and Critical talent.
- Inspire them.
- Motivate them.
- Provide them the right environment to work.
- Create Healthy Competitive Teamwork.
- Provide them them the right set of tools, technologies and training required.
- Provide them right feedback and direction for growth and learning.
After doing all of the above, if the critical talent still wants to leave and given the fact that he/ she is a top and critical talent then the manager needs to negotiate with them and if required with the company(HR) to retain them - this is a manager's job responsibility and he/ she is absolutely not going any far beyond what the project management job role demands.
This will ensure that the risk associated with attrition of critical talent is avoided/ mitigated. Thus business of the company and project revenue, margins, sustainability, credibility will be NOT be adversely impacted.
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