11 Chat Etiquette All Professionals Should Follow

Professional chat etiquettes

Here are 11 chat etiquette all professionals should follow:

• Never use short forms on professional chats, for example, avoid using "Ur" in place of "Your" and "hru" instead of  " How are you?".

• Avoid sounding rude by following simple chat rules, for example, if someone pings you with a "Hi" or "Hello" then respond in a similar gesture by saying "Hi" or "Hello", avoid replying by saying "Yes?".

• Never discuss personal matters on professional chat platforms. Personal matters are best discussed outside of official chat platforms.

• Always mind your p's and q's, that is, mind your manners and soft skills. "Thank You" and "Please" are extremely useful.

• Watch out for the use of emoticons. While smiles and Thumbs Up are fine, it is important to be cautioned about the use of other non professional emoticons.

• Be sure to know if your chat history is being stored somewhere. Most official platforms have a feature available to save chat history either on the client end or on the server end. Be double sure of how it works for your organization.

• Be prepared to rephrase and elaborate your point of view. This is absolutely required to make sure that you have rightly understood the point being discussed and that the other person on the chat has acknowledged the same.

• In group chats: Always address people with their names. This simple thing is important for people to understand who is talking to whom and who owns the action item.

• In group chats: Make sure that you are clear in your messaging, for example, if there is a transition from one person to another person then make sure that the group chat moderator is notified of the transition. Such transitions generally happen in production support or operations where people work in 24*7 environment and provide coverage in a shift model.

• Chat with caution when you have multiple chat windows open at the same time. Avoid making basic mistakes like posting a message to a wrong window or to a incorrect group chat. Such errors result in unnecessary chaos.

• Screen sharing is one of the most widely used feature across official chat platforms. While this is very useful there is a inherent need for the users to be careful while sharing their screens with other users inside or outside the organization. Whenever this is done it is necessary to follow information security guidelines of the organization.

You may also want to read 23 Email Etiquette Rules Every Professional Should Follow

39 Qualities Of Great Leaders

Here are 39 qualities or attributes of great leaders. If you have the job of identifying potential leaders in your organization then you should look for people with these must have qualities:

1. Ability to analyze information extensively to identify the real root cause of problems
2. Skill to evaluate multiple alternatives to arrive at the appropriate solution
3. Wisdom to consider the short term and long term implications while taking decisions
4. Organization skills to break down complex tasks into manageable parts
5. Ability to establish linkage amongst data points and identify trends
6. Skill to utilize multiple sources to collect relevant information
7. Strong understanding of customer's business and the impact of own decisions/ actions on it
8. Wisdom to make customer priority as our own priority
9. Open to receive customer feedback to improve operations
10. Excellent communication skills(both written, verbal)
11. Strong understanding of customer's business needs
12. Focus on creating solutions that meet customer needs
13. Proactive approach to connect with the customer and build rapport
14. Ability to create and drive detailed plans. Proficient in prioritizing the tasks effectively
15. Stands up and takes up challenges with enthusiasm
16. Take complete accountability from the very beginning through end
17. Displays an attitude of gratitude, appreciates and recognizes the contribution of others
18. Skills to adapt and collaborate with multiple stakeholders from diverse background
19. Invest efforts and focuses on development of others
20. Ability to select right candidates for the job and delegate tasks according to strengths of individuals
21. Helps everyone understand their role/ part by sharing the BIGGER picture
22. Treats everyone with respect and displays empathy
23. Great ability to manage and resolve conflicts for effective team management
24. Never every gives up when faced with challenges
25. Self driven and encourages initiatives
26. Ability to modulate own communication by assessing the audience
27. Listens with intent
28. Aware of the improvement areas and strengths of own self and the team
29. Proficient at the required technical, domain and management skills
30. Never looses composure in stressful situations
31. Extremely committed to continuous learning and self development
32. Possesses clarity of thought and articulates own thoughts in precise manner
33. Produces written communication that is clear and precise/ crisp
34. Assertive and confident to share own point of view
35. Open to hear ideas and promotes innovation
36. Willing to go extra mile for getting the job done
37. Ensures timely delivery with top quality by working with focus and commitment 
38. Ability to look into the future to predict issues and identify opportunities
39. Leads naturally by helping others and gains respect

While this is not a complete list but this is a good list to follow because it covers the basic attributes which are must have qualities for great leaders. Try to absorb as much as possible out of these and try to put into practice in every day life, it will work wonders in the long run.

You may also want to read  Psychological Phenomenon For Workplace

L1B Visa Interview Experience

L1 Visa Experience/ L1B Visa Interview Experience/ Guidance

Thank You Nitesh Vanwari for sharing.

Before appearing for L1b visa interview it is extremely important for the L1b visa aspirants to get some real feedback on the L1b visa experience of candidates who have appeared in the L1b visa interviews in the recent past. Especially understanding the L1b visa interview questions will help them a lot for interview preparation.

Session 1: Biometrics Appointment.
• Fingerprint scan, retina scan and photo session.
• Less than 30 mins session.
• The authorities just verify the below mentioned documents under do’s.
• They ask general questions like name, place of residing, type of visa applied for, etc. while taking the fingerprints and photo.

Do’s: 
1. Carry your DS-160 confirmation along with Appointment confirmation and valid passport.
2. Reach the venue 30 mins prior to your appointment.
3. Be in a proper attire as the same photo will be on the passport once visa is approved.
4. For Males: Be clean shaved, a good formal attire. Attire goes similar for females and avoid heavy make ups.

Don’ts:
1. Do not carry any metal objects, phones, laptops as they don’t allow them inside the embassy and time goes in depositing them at lockers.
2. Do not wear finger rings or have any bruises/cuts on fingers as it creates problem in finger prints.

Session 2: Interview Appointment.
• Main session of the L1B visa.
• Many security checks and heavy queue.
• Includes all the verifications of the required documents and the things not to be carried inside the Consulate office.

Do’s/ Don’ts:
1. Reach the venue 45 mins prior to your appointment.
2. Keep all the documents in a white transparent folder and drop in the tray before proceeding for metal detection.
3. Do not wear any leather belts, wallets as they again leads to more manual checkup after the metal detections.
4. Good facility of lockers just outside the Consulate office for mobile, wallets, etc.
5. After going through first check keep the below documents handy for pre-consulate verification :
I. 3 copies of I-129S.
II. Appointment letter confirmation.
III. Demand Drafts handed by the company.
6. After entering the main building of the consulate the queue starts.
7. Our DD’s are taken and receipt for the payment is handed over to us.
8. Second queue is for more general questions like type of visa and right hand finger prints.
9. Third queue is for marking the passport after checking the fees receipt.
10. Final Queue for the main interview.
11. Do not get depressed or confused for whatever you have prepared for.
12. The Interviewer is very cool and calm person asking the questions.
13. Be totally confident and firm on the answers you give in first instance.
14. Do not change answers too quickly.
15. Think for a moment calmly and then give a final answer.

Questions asked during Interview

1.) What is your name?
Answer: My name is "Name Provided"
2.) Which company do you work for?
Answer:I work for Company Name
3.) What does your company do?
Answer: It is a MNC IT company which supports many technologies and have a good development of their proprietary tools.
4.) What is the employee count of your company?
Answer: Approx. 10000.
4.) What is your specialization?
Answer: We have a proprietary tool known as XYZ which is suite of multiple tools that we have implemented to develop the most enhanced and efficient ordering engine where customer can do configurations for the products and order them.
5.) What is your experience on this tool?
Answer: More than 3 yrs.
6.) What is your highest qualification?
Answer: Bachelor in Engineering.
7.) What is the purpose of visit?
Answer: For transition and implementation of the development of this tool at onsite and at clients place.
8.) Where will you work in US?
Answer:Provided Name of the company
9.) Will it be your own company office or client office?
Answer:  Client Office.
10.) Can the client purchase this tool?
Answer: No, it is not available for purchase, but can be modified and changed as per client’s requirement.
11.) Out of 10000 employees are you the only one who is having expertise on this tool?
Answer: yes.
12.) What will be the benefit of this tool?
Answer: A much enhanced ordering engine which will allow customers to do the real time configurations for the products and order them as per their requirement.

------------------------Interview Ends-------------------------
Out of the three I-129 copies, one copy and passport will be kept by the Consulate when the visa is approved. Remaining two copies are stamped and handed over to us for HR and company use.

I hope you find this information helpful. If you are more than 18 years old you would also like to read this post How Much Money Would One Save In USA?  and How To Get A Green Card?

Bonus: If you are interested in getting better at setting goals you may want to read this recommended book for setting high goals...